Frequently Asked Questions

User Information
"What if I've forgotten my login ID or password?"
Email us and we'll resend your information to you.

"My name/address information that fills in on the order forms has changed. How do I let you know?"
Just send us an email letting us know what has changed, and we'll change it for you in our system.

Site Information
"I'm having problems using your order forms."
Please email the webmaster with a description of the problem you've encountered.

"I have a suggestion for you on how to make the site better."
The webmaster would love to hear from you!

"Hate to tell you, but I think I've discovered an error in your site."
The webmaster would be embarrassed if you didn't give us the opportunity to correct it!

O & E Order Information
"I would like to check on the status of my O & E order."
Please email us with your question, including your property address or order number, if possible.

Title Order Information
"I checked the status of my title order online, and it says you've already sent it to me, but I haven't received it. I need you to send it again!"
Please email us with your request, and please include your order number or property address, if possible.

"I would like to check on the status of my title order."
You can either click on the Order Status button at the top of this page and login to view your order status online, or email us with your question, including your order number or property address, if possible.

Title Department Information
"I need to change something I entered into my website title order."
Please email us with a description of your change.

"I need to change the loan amount, lender, buyer's names, etc. on my order or title commitment."
You can let us know via email. Just provide the order number, if available (or the property address) and describe the change.

Escrow Department Information
"I need to change information regarding my escrow."
Please email us with a description of your change, and please include your order number or property address, if possible.

"I need directions to the escrow office location for my clients."
Try going to our Find an Office page; or email us for more specific questions.

Miscellaneous Information
"I need to obtain some information regarding my escrow."
Please email us with your request, and and please include your file number or property address, if possible.